Design Studio

Design Studio

Service Design helps to innovate ( create new ) or improve ( existing ) services to make them more useful, usable, desirable, for clients and efficient & effective for organizations – It is a new holistic, multidisciplinary & integrative concept.

Service sector makes up the biggest part of the economy (up to 70% of the national GDP). Earlier Quality parameters were based on judgments of personnel – not much focus have been given to Design in Service, unlike in manufacturing. Now time has come to focus on Service Design.

Professionals involved in providing the service need to realize that they have to inevitably consider design in services, and must use formal and structured Service Design methodology to provide better solutions to their clients. Service Design inputs now has to be aligned to IT solution design as most of the Services are currently IT enabled.

Services have unique features:

  • Services have unique features and are not tangible - cannot be stored or owned.
  • Consumption happens at the time of production
  • Complex experiences that happen overtime

SERVICE DESIGN

DESIGN OF SOLUTION

SOFTWARE FOR AUTOMATION OF MANAGEMENT SYSTEMS

DESIGN OF COMPETENCY DEVELOPMENT