Software - Management System IT Products

Software - Management System IT Products

Service Design helps to innovate (create new) or improve (existing) services to make them more useful, usable, desirable, for clients and efficient & effective for organizations – It is a new holistic, multidisciplinary & integrative concept.

Service sector makes up the biggest part of the economy – up to 70% of the national GDP. Services are having problems as earlier were depend on individuals and now most of the processes are automated – partially or fully.

Professionals in the service need to realize that they are involved in design and use Service Design to improve it.

Services have unique features:

  • Services have unique features and are not tangible - cannot be stored or owned.
  • Consumption happens at the time of production
  • Complex experiences that happen overtime